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  3. Problem with my order

Problem with my order

  • What if a product is missing from my order?
  • There was a problem with my order. I received Zapp credits, how do I use them?
  • How soon after submitting a complaint could I expect to receive compensation?
  • My delivery's not what I ordered. What should I do?
  • I got sick from a product I bought through Zapp. What should I do?
  • What do I do if I receive an out-of-date product?
  • I received a damaged product. What should I do?
  • I received a product which was nearly out-of-date. What should I do?
  • I received somebody else's order. What should I do?
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