Selecting items
- If I order an item but it's then out of stock, do you replace it with another?
- How do I know if I've reached the maximum number of a particular item?
- Is there a limit to the number of items I can order?
- Is it OK to ask for a product?
- How do I search and browse for products?
- What if I can't find the product I'm looking for?
Checkout
- Do I get charged the late night fee if my order is over £30?
- If I order just before 11 pm, but my delivery is made after 11 pm, is there a late night fee?
- When does the late night fee come in?
- My card's not working so I can't complete my order. What should I do?
- The app won't let me checkout. Why is it happening? I've been whitelisted in the past
- Im getting a "Fraud Null" message at checkout. What should I do?