Your Zapp account

Setting up your account

• Do I need a mobile number and email to create a Zapp account?
• How to download the app?
• How do I create a Zapp account?
• Does my mobile number have to be from the UK?
• Why haven't I received the verification text message?
• My mobile number and email address are already registered. What should I do?

Managing your account

• How do I delete my account?
• How do I update my account details?
• How do I update my address?
• How do I delete an address I'm no longer at?
• How can I update my mobile number on the app?
• How do I unsuscribe from your mailing list?

Help and support

• Help! My Zapp App's not working. What should I do?
• Why has my account been deleted?
• I cannot log in to my account. What should I do?
• I've forgotten my password. How do I reset it?
• I asked to reset my password but haven't received the reset email. What should I do?