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  1. Zapp
  2. Your Zapp account

Your Zapp account

Setting up your account

  • Do I need a mobile number and email to create a Zapp account?
  • How to download the app?
  • How do I create a Zapp account?
  • Does my mobile number have to be from the UK?
  • Why haven't I received the verification text message?
  • My mobile number and email address are already registered. What should I do?

Managing your account

  • Why has my account been cancelled?
  • How do I delete an address I'm no longer at?
  • How do I update my address?
  • How do I update my account details?
  • How can I update my mobile number on the app?
  • How do I unsuscribe from your mailing list?
See all 7 articles

Help and support

  • I asked to reset my password but haven't received the reset email. What should I do?
  • I've forgotten my password. How do I reset it?
  • Help! My Zapp App's not working. What should I do?
Submit a Request